Our Approach to 24/7 Veterinary Care
in Davenport, FL

Welcome to St. Charles Veterinary Hospital, where our approach to veterinary care in Davenport, FL, is defined by unwavering dedication and cutting-edge expertise. Serving the communities of Davenport, Haines City, Orlando, Lake Wales, Winter Haven, and Four Corners, we are committed to providing exceptional and compassionate care for your beloved pets. Equipped with the latest technology, our facility offers comprehensive emergency and urgent care services, ensuring that your furry companions receive prompt attention, day or night. We are open 24/7, so you can count on us whenever the need arises. Our passionate team of veterinarians and support staff work tirelessly, driven by a deep-seated love for animals and a commitment to their well-being. At St. Charles Veterinary Hospital, your pet's health and happiness are our top priorities.

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Meet

Dr. Jamie Nenezian

Dr. Jamie Nenezian, a native of Central Florida, earned her Bachelor's Degree in Microbiology and Cell Science from the University of Florida before continuing her academic journey at UF's College of Veterinary Medicine, graduating in 2016. During her time in veterinary school, she was an active member of the student chapter of the Veterinary Emergency and Critical Care club, launching her true passion in veterinary medicine: emergency care.

The daughter of the renowned Dr. Parrott, Dr. Nenezian inherited a deep-seated interest in primates, avian species, and a broader fascination with wildlife and exotics. Her commitment to the well-being of animals extends to her favorite, the opossum, reflecting a unique and diverse spectrum of care in her professional repertoire.

Dr. Nenezian joined the team of St. Charles Veterinary Hospital after graduation in 2016, where she quickly became the practice's medical director and part owner, becoming a full owner in 2023. Dr. Nenezian spearheaded the evolution of St. Charles Veterinary Hospital from a general practice with limited hours to a 24 hour emergency and general practice hybrid. When not involved in emergency cases Dr. Nenezian enjoys mentoring and teaching the DVMs and staff of SCVH.In her personal realm, Dr. Nenezian is surrounded by a loving family, including her husband, daughter, three dogs, two horses, and a flock of chickens. Beyond the veterinary clinic, she finds balance and joy in activities such as CrossFit, movie watching, reading, and embracing the outdoors.

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Meet

Dr. Walker Roberts

Dr. Roberts, a native of Bedford, New Hampshire, embarked on her academic journey at West Virginia University, graduating in 2014 with a major in Animal Sciences and a minor in Biology. In 2018, she proudly received her veterinary degree from the University of Florida College of Veterinary Medicine.

Her professional interests span a diverse spectrum, encompassing avian medicine, acupuncture, and the innovative realms of 3D modeling and printing. Dr. Roberts has dedicated a significant portion of her life to the study of avian medicine, ranging from the care of client-owned parrots to conducting research on Andean Condors in Ecuador. She is currently on the path to becoming a specialized avian veterinarian.

Beyond her passion for avian health, Dr. Roberts revels in the joy of escaping the northern cold, taking leisurely walks, and tending to her vibrant flock of cockatiels and parakeets. She's also an ardent enthusiast of video games, costuming, and conventions.

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Dr. Kara Knight

Dr. Knight is a proud Floridian, having been born and raised in the Sunshine State. Her educational journey led her to the University of Florida, where she completed both her undergraduate and veterinary degrees.

Dr. Knight's passion for small mammals ignited during her junior year in college when she welcomed her very first pets into her life. These two rescue guinea pigs, Trixie and Bella, introduced her to the world of tiny and squeaky companions, sparking a lifelong fascination.

In addition to her dedication to small mammal medicine, she has a keen interest in teaching and excels in soft tissue surgery. At home, Dr. Knight is a loving fur mom to two lively cats, Persephone and Juno, and her guinea pig, affectionately known as Spike (or the Lemon). When not at work, you can find her tending to her garden, working on her second black belt, or immersing herself in the world of renaissance fairs.



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Dr. Ricci May

Dr. Ricci May, a true Nashville, TN native, boasts some interesting encounters, like seeing Reba at the dentist and having Carrie Underwood at her prom dinner. Her lifelong love for wildlife and birding began with her family's tradition of exploring a new national park every summer.

In 2014, she earned a BA in General Biological Sciences from Cornell University. During her college years, she actively engaged in raptor care, guide dog training, and horseback riding. She even served as the pre-veterinary intern at the Nashville Zoo during her year off.

In 2019, Dr. May proudly graduated from the University of Tennessee College of Veterinary Medicine. While there, she held the role of avian Vice President in the avian, wildlife, and exotics program, and was a key organizer of a national veterinary student exotics symposium. Her global adventures took her to 15 countries across Africa, Europe, and Asia with the International Veterinary Students' Association. She also spent a month studying vulture populations in Victoria Falls, Zimbabwe.

For her externship, Dr. May gained valuable experience at the University of Minnesota Raptor Center. In her leisure time, she cherishes moments with her cat, Layla, and her family in Orlando. Dr. May is thrilled to be a part of the St. Charles team and looks forward to making her mark!

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Meet

Dr. Steven Richards

Dr. Richards, a Wisconsin native, recently joined us from Louisiana, bringing a touch of Midwest warmth to our team. He earned his undergraduate degree at Iowa State and pursued his DVM at the University of Minnesota, with a special interest in surgery and orthopedics. Beyond the clinic, Dr. Richards finds joy in the great outdoors, often spending quality time with his family. His hobbies extend to woodworking, showcasing his skills beyond the surgical suite. At home, he shares his space with a lively bunch – 6 dogs, 1 cat, 1 tortoise, 2 birds, 1 snake, and 1 tarantula.

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Meet

Dr. Julie Byers

Dr. Julie Byers is another native of Central Florida, raised on Disney, Publix Subs, and all things Florida. After earning her undergraduate degree in Animal Science Biology from the University of Florida, Dr. Byers continued her education at Mississippi State University earning her degree of veterinary medicine in 2017. From there, she lived in the Dallas-Fort Worth area for several years building her foundation as an emergency veterinarian with a passion for emergency surgery before returning to Central Florida.

Beyond the walls of the clinic, Dr. Byers finds joy in various pursuits that reflect her vibrant personality. Last summer, she embarked on a journey across the US with her golden retriever Caiman and horse Spiffy providing veterinary relief work and demonstrating her commitment to animal care has no limits. Whether she's competing in barrel races, or traveling to new destinations with a sense of curiosity and adventure, Dr. Byers brings a well-rounded and compassionate approach to both her professional and personal life.

Her passion for emergency veterinary care extends beyond the clinic, making her not just a proficient professional but also a warm and empathetic individual who strives to create a positive impact in the lives of animals and their human companions. Dr. Julie Byers stands as a shining example of a veterinarian who seamlessly blends expertise, compassion, and a zest for life in her pursuit of excellence in veterinary medicine.

Meet Our Dedicated Team

Management Team

Rachelle Carl, CVT, CVPM

Technician Medical Director
Practice Owner

Practice Manager

Born in Virginia, Rachelle grew up in Louisiana and moved to Florida in 2007 with her family. In 2008 Rachelle started her career in veterinary medicine as a Customer Service Representative, advancing to become a Veterinary Assistant 2010.

In 2011, Rachelle found her professional home at St. Charles Veterinary Hospital. Her passion for the veterinary field led her to earn certification as a Veterinary Technician in 2016. She has a special interest in emergency and internal medicine, along with pain control. Of all the exotic species that are seen at St. Charles, tortoises are her favorite. As SCVH grew Rachelle took on management responsibilities and became a Certified Veterinary Practice Manager in 2020.Beyond the clinic, Rachelle lives with her husband, two dogs and a cat. She enjoys spending time with her family, including her niece and nephew, and traveling.

Misty Bentler

Practice Manager
Practice Owner

Originally from Florida, but raised in Texas, Misty has dedicated her career to the field of veterinary medicine. Her veterinary journey began as a general practice technician.  She transitioned to emergency medicine, in which she found her passion. Misty spent a decade developing and honing her nursing skills working as an ER tech in Austin, Texas. With a passion for nurturing both the animals as well as the humans that serve them.  She transitioned back into the general practice side of veterinary medicine where she managed a general practice for a rewarding 12 years.

Misty joined SCVH in 2019 creating a workplace where compassion, empathy, and kindness meets accountability creating a positive environment for the SCVH team to grow and thrive in. Beyond the veterinary world, Misty finds joy in the company of her family, consisting of her daughter, son, and fiancé.

Nicole Lyons

Technician Manager
Practice Owner

Nicole was born on the beaches of Melborne, FL with a robust 17-year tenure in veterinary care, Nicole has proven herself a skilled manager with expertise spanning general practice, emergency medicine, and exotics. For 13 years, she honed her craft in general practice, seamlessly integrating both Eastern and Western medical approaches. Transitioning to emergency care and exotics, Nicole joined the team of St. Charles Veterinary Hospital in 2018.  

Nicole’s amazing leadership skills and ability to motivate our team in a positive way were evident early on leading to her natural promotion as SCVH’s Technician Manager in 2019.   Working with primates is one of Nicole’s favorite aspects of her job but French Bulldogs hold a special place in her heart. When not leading the team at SCVH Nicole loves to spends time with her Family, her Frenchie "Lilo", working out, and getting her doses of saltwater which she finds to be the best medicine.

Leadership Team

Dan

Pharmacy Supervisor
Practice Owner

Denees

Shift Lead - Veterinary Assistant
Practice Owner

Luisa

Shift Lead - Veterinary Assistant
Practice Owner

Marilou

Shift Lead - Veterinary Assistant
Practice Owner

Wendy

Shift Lead - Veterinary Assistant
Practice Owner

Shannan

Shift Lead - Veterinary Assistant
Practice Owner

Kayla

Shift Lead - Veterinary Assistant
Practice Owner

Certified Veterinary Techinicians (CVT) Team

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Assistant Team

Alexis

Veterinary Assistant
Practice Owner

Bianca

Veterinary Assistant
Practice Owner

Dylan

Veterinary Assistant
Practice Owner

Elisha

Veterinary Assistant
Practice Owner

Eric

Veterinary Assistant
Practice Owner

Ferlenciel

Veterinary Assistant
Practice Owner

K'eniya

Veterinary Assistant
Practice Owner

Leonela

Veterinary Assistant
Practice Owner

Rachel

Veterinary Assistant
Practice Owner

Taylor

Veterinary Assistant
Practice Owner

Yoli

Veterinary Assistant
Practice Owner

Normaris

Veterinary Assistant
Practice Owner

Cassidy

Veterinary Assistant
Practice Owner

Isabella

Veterinary Assistant
Practice Owner

Megan

Veterinary Assistant
Practice Owner

Katlyn

Veterinary Assistant
Practice Owner

Charlize

Veterinary Assistant
Practice Owner

Rios

Veterinary Assistant
Practice Owner

Allison

Veterinary Assistant
Practice Owner

Pharmacy Team

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CSR Team

Ally

Client Service Representative
Practice Owner

Annie

Client Service Representative
Practice Owner

Brenda

Client Service Representative
Practice Owner

Keli

Client Service Representative
Practice Owner

Kierra

Client Service Representative
Practice Owner

Kris

Client Service Representative
Practice Owner

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Hours

24 hours a day, 7 days a week

After Hours

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